Protecting the Consumer and Servicing
the Trade with Independence and Integrity
Xmas Trading Information 2018
 
 


IMPORTANT CHRISTMAS TRADING INFORMATION 2018

Get the turnaround and service that you’ll need this busy and crucial festive period. Check out our divisional receipt and collection/delivery times below. Remember, we will be open and trading right up until
12noon on MONDAY 24TH December 2018. We’ll reopen our doors from 8.30am on Wednesday 2nd January 2019.
Can’t see the information you need?
Contact the team on 0121 236 6951 or email gem@theassayoffice.co.uk.

 
 

Our 1-hour Hallmarking Express Service will still be available for the majority of articles pre-12noon on
Mon 24th Dec (dependant on article type and volumes received).
All divisions are open and trading normally up until 12noon Mon 24th Dec 2018, when all will close for the Christmas festive period. All divisions will return to trade on Wed 2nd Jan 2019 (Birmingham Assay Office
and AnchorCert Analytical from 8.30am, AnchorCert Gem Lab and Safeguard Valuations from 9am).
All normal premiums for our express services apply.

 
GOODS RECEIVED VIA CUSTOMER SERVICE COUNTER
All service levels are dependent on volume, capacity and complexity.
STANDARD SERVICE
  RECEIVED ON COLLECT FROM
HALLMARKING Wed 19th Dec (before 12noon) Mon 24th Dec (before 12noon)
LASER MARKING Wed 19th Dec (before 12noon) Mon 24th Dec (before 12noon)
ANCHORCERT ANALYTICAL LAB* Thu 13th Dec Mon 24th Dec
ANCHORCERT GEM LAB* Mon 17th Dec Fri 21st Dec
SAFEGUARD VALUATIONS Tue 11th Dec Mon 24th Dec (before 12noon)
NEXT DAY
  RECEIVED BY 9.30am COLLECT AFTER 9.30am
HALLMARKING Fri 21st Dec Mon 24th Dec (before 12noon)
LASER MARKING Fri 21st Dec Mon 24th Dec (before 12noon)
ANCHORCERT GEM LAB* Thu 20th Dec Fri 21st Dec (from 2.30pm)
SAFEGUARD VALUATIONS** Thu 20th Dec Fri 21st Dec (from 2.30pm)
SAME DAY
  RECEIVED BY 9.30am COLLECT BY
HALLMARKING Fri 21st Dec Fri 21st Dec (from 2.30pm)
LASER MARKING Fri 21st Dec Fri 21st Dec (from 2.30pm)
ANCHORCERT GEM LAB* Fri 21st Dec Fri 21st Dec (from 2.30pm)
SAFEGUARD VALUATIONS** Fri 21st Dec Fri 21st Dec (from 2.30pm)

*Exceptions apply. See below. ** Selected items only.

 

GOODS RECEIVED VIA ROYAL MAIL OR SECURE COURIER
All service levels are dependent on volume, capacity and complexity.
STANDARD SERVICE
  RECEIVED BY DESPATCHED ON
HALLMARKING Tue 18th Dec Fri 21st Dec
LASER MARKING Tue 18th Dec Fri 21st Dec
ANCHORCERT ANALYTICAL LAB* Thu 13th Dec Fri 21st Dec
ANCHORCERT GEM LAB* Mon 17th Dec Fri 21st Dec
SAFEGUARD VALUATIONS Mon 10th Dec Fri 21st Dec
NEXT DAY
  RECEIVED BY 9.30am DESPATCHED ON
HALLMARKING Thu 20th Dec Fri 21st Dec
LASER MARKING Thu 20th Dec Fri 21st Dec
ANCHORCERT GEM LAB* Thu 20th Dec Fri 21st Dec
SAFEGUARD VALUATIONS** Thu 20th Dec Fri 21st Dec
SAME DAY
  RECEIVED BY 9.30am DESPATCHED ON
HALLMARKING Fri 21st Dec Fri 21st Dec
LASER MARKING Fri 21st Dec Fri 21st Dec
ANCHORCERT GEM LAB* Fri 21st Dec Fri 21st Dec
SAFEGUARD VALUATIONS** Fri 21st Dec Fri 21st Dec

* (colourless Diamonds only)

 

EXCEPTIONS
All service levels are dependent on volume, capacity and complexity.
STANDARD SERVICE
ANCHORCERT ANALYTICAL LABORATORY SAMPLES RECEIVED BY 12noon REPORTED ON BY 12noon
Full Nickel Release Reference Test To EN1811 Mon 10th Dec Mon 24th Dec
Dermakind Fri 8th Dec Mon 24th Dec
Full ICP Scan Mon 10th Dec Mon 24th Dec
Crystal Glass Determination Test Mon 10th Dec Mon 24th Dec
Melt & Assay of scrap Gold/Silver Mon 17th Dec Mon 24th Dec
STANDARD SERVICE
ANCHORCERT GEM LAB    
Coloured Diamonds Call the AnchorCert Gem Lab team for more information on 0121 236 6951.
Gemstones
Pearls

Our 1-hour Hallmarking Express Service will still be available for the majority of articles pre-12noon on Mon 24th Dec (dependant on article type and volumes received). All divisions are open and trading normally up until 12noon Mon 24th Dec 2018, when all will close for the Christmas festive period. All divisions will return to trade on Wed 2nd Jan 2019 (Birmingham Assay Office and AnchorCert Analytical from 8.30am, AnchorCert Gem Lab and Safeguard Valuations from 9am). All normal premiums for our express services apply.

 

 
 
 

 

 

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